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Version Effective Date: October 26, 2021
Are you looking for information on shipping, returning or cancellation?
The following terms and conditions apply to all orders, sales and uses of JABII products. Please check out this text thoroughly. Purchasing, keeping, using, or allowing use of a JABII product means you agree to these terms. If you are not up for agreeing to these terms, you have 14 days from the date of delivery to you to return the unused product.
1.1 These terms and conditions apply to all orders placed by you at www.jabii.com between you and JABII Group ApS, Kurlandsgade 15a, 2300 København S, Denmark, Company no.: 38564978 (hereinafter ”JABII”, ”we”, ”our”, ”us”). All orders will be subject to general Danish legislation.
1.2 The terms and conditions contain specific rules on your use of our products, your right of withdrawal and limitation of liability , so it is important to read our Terms thoroughly.
1.3 If you are corporate customer, these terms and conditions do NOT apply. You trade with us on the ordinary terms and conditions in the Danish Sale of Goods Act (Købeloven).
2.1 ”Products” means the products offered for sale by JABII via our Website and as stated in your order confirmation. You will find a detailed description of our Products here.
2.2 ”Website” means www.jabii.com
2.3 ”Terms” means these terms and conditions.
2.4 ”You” means you as a consumer who places an order via the Website to purchase any of the Products.
3.1 Products sold by JABII include equipment and gear similar to that used in boxing and fitness and may not be used by individuals under the age of 14 or without supervision from an adult. Participation in any activity involving a JABII product is a high-risk sports activity that could result in serious injury, disability or death. You participate in any such activity at your own risk. You agree to read, understand, and follow specific warnings and instructions on JABII products, in product literature and product inserts before using any JABII product. You also agree to fight fair, as would any true gentleman and gentlewoman.
3.2 Use and misuse of products sold by JABII, whether through JABII's websites, catalogs, or otherwise, could result in serious injury, disability or death. Please take care, friends. By purchasing and/or using JABII products, or participating in activities involving JABII products, such purchasers, users and participants acknowledge the product’s potential to cause bodily injury or damage to property and assume all risk of injury or damage attributable to a JABII product. JABII is not responsible for the misuse or unauthorised and improper use of products sold through JABII's websites, catalogs, or otherwise.
4.1 Orders must be made via the Website. You can return, correct and delete at any stage in the purchase process until you click the ”Complete payment” button.
4.1.1 If you need help to make your order, please contact us by clicking at the “Contact” button at the bottom of our Website.
4.2 This is how it works:
1. Select the quantity of product(s)
2. Click the “Checkout” button and make sure you have everything you need,
3. Enter your data and accept these Terms,
4. Verify that everything is correct in your order and click the “Purchase” button to confirm your purchase.
5. Select your payment method and click the “Complete payment” button,
6. Wait for your order confirmation, sent to your email.
7. When we are ready to ship your order, you’ll receive an email and/or a SMS if you choose that. The message will be in local language and include a tracking number on the order.
4.3 If the Products are out of stock, you will normally be notified when you place your order. However, if necessary, we reserve the right to inform you of this in a subsequent email.
4.4 Please note that essential functions of our Products require that you have a smartphone/tablet, cf. clause 10 on remote control, which you find below.
4.5 Two tripple (AAA) batteries are included. See which batteries are needed under the detailed description of our Products here .
4.6 You will find a detailed instruction on how to use our Products in the package together with your Products.
6.1 All prices of our Products are as they appear on our Website and expressed in euros (EUR) including Danish VAT and the cheapest shipping method.
6.1.1 You can always see the total order price in your basket, including Danish VAT and shipping.
6.2 We make reservations for typing errors, pricing errors, fluctuating rates of VAT, foreign currency exchange and customs duties, price increases, force majeure, sold-out and deleted goods, and failure to deliver on the part of our suppliers. We also reserve the right to change our prices from day to day.
6.3 You can choose to pay using a number of different payment cards. We accept the following cards:
- Dankort/VISA Dankort, VISA, VISA Electron, MasterCard, Maestro, Diners Club, JCB, American Express, Forbrugsforeningen, Viabill and PayPal.
6.4 We use an approved payment server that encrypts all card details with SSL (Secure Socket Layer) protocol and ensures no one else can read your information.
6.5 We will first charge the amount from your account when your order has been shipped unless you have.
7.1 We deliver to all countries the EU.
7.2 Each order is processed quickly and with great care. We deliver on all weekdays and If you place your order before noon (12:00), we will ship your Products the very same day.
7.3 You will have your Products delivered to an Access Point near your location.
7.3.1 Delivery times as stated above apply once your order has been shipped.
8.1 Once you, or a third party indicated by you, have received the Products, it is your risk and responsibility.
9.1 You have the right to withdraw from your purchase within a 14 days period (cancellation period) without giving any reason.
9.2 The cancellation period begins when you or a third party on your behalf, have obtained physical possession of the Products and will expire 14 days from that day.
9.3 To exercise the right to cancel, you must inform us of your decision to cancel your purchase by a clear statement. You may use our cancellation form here, but it is not obligatory.
9.4 To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. When we receive your notice, we will send you a return label for shipping. You must bear the direct cost of returning the Products. We do not receive packages sent without delivery or delivery by COD.
9.5 If you cancel your purchase, we will reimburse to you all payments received from you. We will make the reimbursement without undue delay and, in any event, not later than 14 days after we have received the Products back or you have supplied evidence of having sent back the Products, whichever is earlier.
9.5.1 We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. You must send back the goods or hand them over to us or without undue delay and not later than 14 days from the day on which you communicate your cancellation. The deadline is met if you send back the goods before the period of 14 days has expired.
9.6 Return address:
JABII Group ApS
Nyhavn 43A, 3. tv
1051 København K
10.1 Our Products can be used in a “Stand Alone Mode” without using a smartphone/app but note that essential functions of our Products require that you have a smartphone/tablet.
10.2 Remote control is done via our JABII App, which is available for smartphones on Google Play (Android) and App Store (iOS). You need an iPhone 6 (or newer) running iOS 9+ or an Android smartphone running Android 8.0+.
10.3 By using the JABII App you can record and replay the battles, gather match- and player-statistics and customise the JABII light color. The App does not collect personal data.
11.1 According to the Danish Sale of Goods Act you have a right of complaint within a 24-month period from the day you receive your Products if your Product has a defect. This means that you may be eligible for a repair, replacement, refund or price deduction if your Product has a defect and the defect existed at the time of delivery. The defect must not be caused by improper use of the goods or other harmful behaviour.
11.2 Our Products must be inspected before initial use to ensure that it has not been damaged during shipment. If damage is visible, please DO NOT refuse the package as it will be considered as an unauthorised return. Instead, open the box and check if the Products is damaged as well. If there is a damage to the Products itself, please take a few photos of the damaged Product and the packaging and email them to us, following the return policy as outlined in this section 11. Make sure to keep the original packaging for inspection and investigation. We are not able to accept claims for shipping damage if the original packaging has been discarded.
11.3 You must make your claim within a reasonable period after becoming aware of the defect. If you advertise within 2 months after the defect is discovered, your complaint will always be timely.
11.4 If you wish to make a claim according to your right of complaint, return your goods with proper explanation sent to firstname.lastname@example.org or using our cancellation form. We will not cover the shipping costs to return the products. Once you have examined your claim, we will contact you by email to agree on the next steps.
11.5 Return address:
JABII Group ApS
Nyhavn 43A, 3. tv
1051 København K
12.1 In no event shall JABII´s liability for any product defect or damage caused by any JABII product exceed the value of the product sold. If applicable local law does not allow the foregoing liability limitation, then it may not apply to your purchase, but JABII’s liability shall be limited to the maximum extent allowable by law.
12.2 All other warranties are disclaimed and excluded by JABII. The remedies contained in this disclaimer will be the sole and exclusive remedies of any purchaser, user or participant, whether in contract, tort, or otherwise. This limitation applies to all JABII products, services, and software during and after the warranty period. JABII shall not be responsible for any defect, injury or damage caused by product misuse. Notwithstanding anything to the contrary in this disclaimer, and to the maximum extent allowable by law, JABII shall have no liability for damage to its products, or for injuries or damages attributable to its products. In no event will JABII be liable for any indirect, incidental, special or consequential damages attributable to a product sold by JABII, whether through websites, catalogs, or otherwise, including but not limited to lost profits or revenue, loss of use of the products or software, or cost of substituted products, software or services that arise out of JABII’s performance or failure to perform under this disclaimer.
13.1 If you have any complaints about our Products please contact us on email@example.com. If we cannot find a solution, you can file a compliant to:
Konkurrence og Forbrugerstyrelsens Center for Klagesøgning
Carl Jacobsens vej 35
13.2 If you are living in another EU country, you can state your complaint on the EU Commission’s online complaint platform here.
14.1 If applicable local law at the place of delivery allows for it your order from JABII shall be interpreted and construed in accordance with laws of the Kingdom of Denmark without regard to its choice of law principles. You agree that any dispute or claim arising out of or in connection with your order or the subject matter of this Disclaimer (whether contractual or non-contractual disputes or claims), shall be brought and heard exclusively in the courts of Denmark, and for this purpose you hereby submit to the exclusive jurisdiction and venue of such courts.